What our Customers say...
Water Damage Testimonials
We were privileged to have SERVPRO come to our rescue after having water damage from an upstairs clogged bathtub, leaking down through our ceiling to our first floor dining room and foyer. After speaking to their scheduler Jason, who was so helpful and understanding to getting our issue resolved. SERVPRO sent 2 incredible technicians Chris and Carl to our home to assess our damage. From the beginning to the end of our 3 day dry out, Chris and Carl explained everything they were going to do before they started and asked every step of the way if we had any questions. They respected our home and were sensitive to our situation. They were very professional and worked together like they've been a team for years! We appreciate SERVPRO having such high caliber employees and if ever we need them again, we'll ask for Chris and Carl to help us once again!! (Hopefully that won't happen anytime soon):) Now we're waiting for our next step in the restoration of our home! The best!!
I called Friday night and Lisa Garcia showed up early the next morning with Stacy Skiles. They were quick and very professional. They found the job was larger than expected but it went well and they were very helpful at every point in the mitigation. Brandon Locke who was the Manager was terrific and helped me to understand along with Lisa where we were in the cleanup. Jason Ford was my Customer Service contact and was always helpful. The two constants, however, were Lisa and Tracy and they never stopped working until everything was done 6 days later. I always felt like I was getting the truth and the best efforts on my job. I'd recommend SERVPRO to anyone who has had water or fire damage in their home.
SERVPRO really helped us get our home cleaned up after our disaster. They worked fast and were able to get more done than we could have imagined. Thank you for your hard work and friendly workers.
Wow, great work, great people, great price! Thank you!
SERVPRO did a wonderful job with our basement after it flooded.
I discovered water in our finished lower level around 5:00pm one day. In a state of panic I made a phone call to SERVPRO hoping to get a live person on the phone. Not only did I speak with someone in charge but also got a professional over to my home within two hours. By 8:00pm the issue was diagnosed and fans were in place to begin the drying out process. I now know where they got the name SERVPRO ... they serve their customers like a pro! Thanks SERVPRO!
The staff at SERVPRO of Leawood/Overland Park was very good at explaining the entire process so that I did not have to ask any questions. (Certificate of Satisfaction Score 10/10)
"We need HELP!" Joe and Beth and their knowledgeable, skilled, experienced, fully equipped, hard-working and CARING staff turned our flooded basement disaster into a full and rapid recovery. We shall always be thankful for this very special group of people who came to our aid, and we have only pleasant memories of our experience with them.